Please read these Terms carefully before registering as a Bidder or placing a Bid. By registering or placing a Bid you confirm that you have read, understood and agree to be bound by these Terms. If you do not accept any part of them, you must not register or bid.
1. Definitions
In these Auction Participation Terms (the "Terms") the following expressions shall have the following meanings:
- Auction
- the bidding process by which a Lot is offered for sale on the Website.
- Bidder
- any natural or legal person who has registered with us and submitted, or seeks to submit, a Bid.
- Bid
- an offer by a Bidder to purchase a Lot at the price specified.
- Lot
- the goods, parcel or grouping of goods described in an individual Auction listing.
- Reserve
- the minimum price at which the Lot may be sold; if undisclosed, the Lot is sold to the highest Bid above the Starting Bid.
- Hammer Price
- the highest Bid accepted by us at the close of the Auction, exclusive of buyer's premium and tax.
- Deposit
- the refundable security amount payable by Bidders prior to placing a Bid, calculated as a percentage of their maximum Bid.
- Buyer's Premium
- the additional charge of 15% of the Hammer Price, payable by the successful Bidder.
- Website
- https://mypilink.uk and any sub-domains operated by us.
- we / us / our
- MyPiLink Ltd., a company registered in England and Wales.
2. Eligibility
You may register as a Bidder if you:
- are aged 18 years or over;
- have the legal capacity to enter into a binding contract under the laws of your country of residence;
- are not, and are not acting on behalf of any party who is, listed under the United Kingdom or United States consolidated sanctions lists, including but not limited to the Office of Financial Sanctions Implementation (OFSI) and the Office of Foreign Assets Control (OFAC); and
- have not previously been suspended or excluded from bidding by us.
We reserve the right, at our sole discretion, to refuse registration or cancel any Bid where we reasonably suspect that the eligibility criteria are not met.
3. Registration
Prior to placing a Bid, you must register a Bidder account. You agree to provide complete, accurate and current information, including your full legal name, date of birth, residential address, contact details, country of tax residency and a valid identification document (passport, photocard driving licence or national identity card). You undertake to update us promptly of any material change to that information.
Registration is processed under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (the "MLR 2017") and our internal anti-fraud policy. We may decline a registration without giving reasons.
4. Bidder verification & security deposit
4.1. All new Bidders are required, under our anti-fraud policy and the requirements of our payment-services partner, to place a refundable security Deposit prior to placing a Bid. The Deposit is calculated as a percentage of your declared maximum Bid:
- UK-resident Bidders: 25% of your maximum Bid.
- International Bidders (any country other than the United Kingdom): 35% of your maximum Bid.
4.2. The Deposit is held in a segregated client account at a UK Financial Conduct Authority (FCA)-authorised institution. It does not form part of our general assets and shall not be used in the operation of our business.
4.3. Where you do not win the Lot, the Deposit is released in full to your nominated payment instrument within five (5) working days of the close of the Auction. Where you win the Lot, the Deposit is applied to the total payable.
4.4. Returning Verified Bidders, defined as Bidders with no fewer than three (3) previously settled Auction transactions and a clean payment history, may be granted Deposit exemption at our sole discretion. Eligibility is reviewed automatically on the second registered Auction. Exemption is not a right and may be withdrawn by us without notice.
4.5. Where the Deposit is not received in full and in cleared funds prior to the close of the Auction, your Bid shall be void and shall not be considered.
5. Bidding rules
5.1. Bid increment. Bids must be made in the published increment for the Lot (typically £10, £25 or £50 depending on Lot tier).
5.2. No retraction. Bids are binding and may not be retracted once submitted, save where retraction is required by applicable consumer law.
5.3. Anti-shilling. Bidding by, or in collusion with, the seller, the seller's agents, our employees or their family members is prohibited. We use proprietary detection systems and reserve the right to void any Bid suspected of shilling and to suspend the Bidder concerned.
5.4. Sniping protection. Where a valid Bid is received within five (5) minutes of the scheduled close, the Auction shall automatically extend by a further five (5) minutes, until no further Bids are received in any extension window.
5.5. Maximum bid (proxy bidding). You may submit a maximum Bid above the current price; we shall bid on your behalf, in the published increment, up to your maximum.
7. VAT and tax treatment
7.1. UK consumer Bidders. Value Added Tax (VAT) at the prevailing UK standard rate (currently 20%) is included in the price displayed and payable. A simplified VAT receipt is provided on request.
7.2. UK business Bidders may, where the conditions in HMRC Notice 718 are met, request that the supply be treated under the reverse-charge mechanism. A valid UK VAT registration number must be provided at registration; we reserve the right to verify the number with HMRC's checker before applying the reverse charge.
7.3. EU consumer Bidders. Where the Lot value (excluding shipping) is €150 or less, we account for VAT under the Import One-Stop Shop (IOSS) scheme. Where the Lot value exceeds €150, the Bidder is the importer of record and is responsible for the import VAT and any customs duties at the point of delivery in the destination country.
7.4. Non-EU International Bidders. The supply is zero-rated for export from the United Kingdom under section 30(6) of the Value Added Tax Act 1994. The Bidder is the importer of record and is solely responsible for any import duty, VAT, GST, sales tax or other charges levied in the destination country at the point of delivery. We do not pre-pay these amounts.
7.5. United States. Where applicable under the marketplace facilitator rules of the destination state, we shall collect and remit state and local sales tax on Lots shipped to the United States.
7.6. Commodity codes. Lots are typically declared under the following Harmonised System (HS) headings on the export documentation: 8471.30 (portable automatic data-processing machines), 8542.31 (electronic integrated circuits — processors and controllers), 8544.42 (insulated cables fitted with connectors). Final classification rests with the customs authority of the destination country.
8. Payment obligations
Successful Bidders must settle the total amount payable (Hammer Price + Buyer's Premium + applicable VAT and shipping) within seven (7) working days of the close of the Auction. Acceptable methods are debit/credit card, UK bank transfer, and SEPA transfer for euro-denominated payments.
Late payment. Where the amount payable is not received within the period above, the Deposit shall be forfeit in full as liquidated damages, the sale shall be cancelled, and the Bidder may be added to our internal exclusion register and prevented from registering further accounts.
9. Delivery and risk transfer
Delivery is by the carriers and at the rates published in the individual Lot listing. Indicative timings:
- UK mainland: 2–5 working days, signed for by DPD or Royal Mail Tracked. Pallet items £19–£69 by Lot weight.
- European Union: 5–10 working days. Customs documentation prepared by us.
- International (non-EU): 7–15 working days by DHL Express or FedEx International Priority. The Bidder is the importer of record and pays any import duty / VAT at delivery.
Risk in the Lot transfers to the Bidder at the point of hand-over of the Lot to the carrier. Title transfers when the total amount payable is received in cleared funds.
10. Inspection & returns
All Lots are sold on an "as inspected" basis. The condition of each Lot is described to the best of our knowledge in the relevant listing; Bidders are encouraged to request additional photographs or technical detail before bidding.
Where the Bidder is a UK consumer, statutory rights under the Consumer Rights Act 2015 are preserved where the Lot is materially not as described. Save in such cases, all sales of Auction Lots are final and no right of return applies, including the cooling-off period under regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which is excluded by virtue of regulation 28(1)(b) (goods supplied at auction).
11. Reverse-logistics disclosure
Lots offered through our Auction may comprise:
- customer-returned merchandise (commonly described as "B-stock");
- distributor or manufacturer surplus inventory;
- QA-rejected stock with cosmetic but not functional defects;
- end-of-line educational or institutional surplus.
Each Lot's condition and provenance are described in the listing. Bidders accept the items in the condition described, and acknowledge that batch-level Lots may not have been inspected at the level of the individual unit.
12. Data protection
Controller. MyPiLink Ltd. is the controller of personal data collected during registration, bidding and delivery. Lawful bases. We process personal data under UK GDPR Article 6(1)(b) (contract), Article 6(1)(c) (legal obligation, MLR 2017 / HMRC) and Article 6(1)(f) (legitimate interests in fraud prevention). Special category data is not collected.
Retention. Bidder records are retained for seven (7) years from the close of the registered account, in line with HMRC's record-keeping requirements. Bidder identification documents are retained only for the period required to complete the verification check; only the last four digits of the document number are retained thereafter for audit.
International transfers. Where data is transferred to processors outside the United Kingdom, the transfer is governed by the UK Information Commissioner's International Data Transfer Agreement or, where applicable, the EU Standard Contractual Clauses with the UK Addendum.
Your rights. You have the rights of access, rectification, erasure (where the legal basis permits), restriction, portability and objection in respect of your personal data. Requests should be submitted via our contact page, marked for the attention of the Data Protection Officer. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
13. Disputes & governing law
These Terms, and any non-contractual obligations arising from or in connection with them, are governed by the law of England and Wales. The parties submit to the non-exclusive jurisdiction of the Courts of England, save that, where the Bidder is a consumer resident in another part of the United Kingdom, the Bidder may also bring proceedings in the courts of that part.
Where the Bidder is a UK consumer and an alternative dispute resolution body is required, complaints may be referred to The Retail Ombudsman (theretailombudsman.org.uk), to which we are signed up.
14. Modifications
We may update these Terms from time to time. Material changes shall be notified to registered Bidders at least thirty (30) days before they take effect; non-material editorial corrections may be made without notice. The version applicable to a Bid is the version published on the Website at the moment the Bid is placed.
15. Contact
MyPiLink Ltd.
Portsmouth, United Kingdom
For questions on these Terms, a specific Auction, or any data protection enquiry, please use our contact page. Mark your message for the attention of the Compliance Team (auction matters) or the Data Protection Officer (privacy matters) and we will route it accordingly.
These Terms are intended to be read alongside our standard Conditions of Sale (applicable to retail purchases) and our Privacy Notice. Where any provision of these Auction Terms conflicts with the Conditions of Sale in respect of an Auction Lot, these Terms prevail.